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HELP CENTER

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Support Page > Shipping & Delivery

Shipping & Delivery

When will my order ship?

We know our inkaholics are eager to get their ink, so we try to send out our packages as soon as possible. Orders typically ship out within 1-2 business days (production times for custom tattoos is about 6-14 days, so they will ship out later and separately from regular tattoos).
Standard shipping time for DHL/USPS is 3-5 business days domestically, and 7-21 business days internationally. Please note, this does not include the warehouse processing times mentioned above. These times may sometimes vary during busy times, but we are always doing our best to get your order to you as soon as possible. If you have any questions, our support team is ready to help!

Where is my order?

Check your inbox for your shipping confirmation email. Once you receive this email, your order will arrive in the designated time frame. Please reach out to our support team if you have any issues with your order, they’re always there to help!

My package has been lost! What can I do?

Still haven’t received your order even though your order status says it has been delivered? Try checking with your neighbors first to make sure the package didn’t get delivered to their house instead. Sometimes, mail carriers leave packages at nearby doors by mistake (everyone makes mistakes, everyone has those days).

If you don’t have any luck there, we’d be happy to further assist you. Just send us an email to support@simplyinked.com.

How long does shipping usually take?

Typical shipping windows are:

Standard shipping: 3-5 business days*

Expedited shipping: 2-4 business days*

International shipping: 7-21 business days**

*Please note that this does not include the normal 24-48 hours of warehouse processing time.

** Please note that international delivery times may vary due to customs clearance from both the United States and the destination country.

How much does shipping cost?

All orders qualify for FREE shipping with a subtotal over $21. Shipping prices vary based on location. The shipping prices will be listed on the checkout page.

Will I have to pay import taxes?

Some international orders may incur import taxes or duties based on the value of the order and the tax-free threshold. Payment of any duties and taxes is the responsibility of the customer. Simply Inked does not cover these fees. More information can be obtained by contacting your local customs office.

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