Refund & Satisfaction Policy

We want you to feel good about your Simply Inked tattoos. If something is wrong with your order, email hello@simplyinked.com within 30 days of purchase. Include your order number and a description of the issue. We’ll reply within 1 business day.

Custom tattoos: free reprint

Doesn’t look right? We’ll reprint your custom tattoo for free. Email us your order number and a photo so we can help make it right. Custom tattoos do not need to be returned because they are made just for you and cannot be reused.

Damaged, incorrect or missing orders

If your tattoos arrive damaged or you receive the wrong item, contact us and we’ll arrange a replacement. If your package has not arrived, we’ll help track it down or arrange a replacement.

Application issues

If application did not go as planned, contact our support team. We review application issues case by case to find the best solution.

Returns and refunds

If you are unhappy with your order for another reason, contact us within 30 days of purchase. We’ll review your request and help with a replacement or refund as appropriate.

For returns of non-custom tattoos, items must be unused, in their original condition and packaging, with proof of purchase. Email us before sending anything back so we can provide the correct return instructions. Please do not send items to the manufacturer.

For standard returns, you are responsible for return shipping costs, and original shipping charges are non-refundable. Gift cards are non-refundable.

We’ll email you the outcome of your refund request. Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the credit.

Need help with a refund?

If an approved refund has not appeared, check with your bank or payment provider, then email hello@simplyinked.com so we can help.